Privacy Statement
We respect your privacy! Any and all the information collected on this
site will be kept strictly confidential and will not be sold, rented,
disclosed, or loaned! Any information you give us will be held with the
utmost care and will only be used for internal purposes. If you have any
questions, please feel free to call or e-mail us.
Terms & Conditions
Lynch Creek Farm warrants that goods shipped will conform to the order
terms accepted by Lynch Creek Farm and shall be free from defects in material
and workmanship. Purchaser's sole remedy in the event of warranty claim
shall be either the recovery of the purchase price of the defective product
or a substitution of a conforming product, at Lynch Creek Farms option.
Without limiting the generality of the foregoing, Lynch Creek Farm shall
in no event have any liability for defects in or damage to products in
or in connection with which Lynch Creek Farm products are used, down time
of any machines or equipment, production delay or stoppages, shipping
delays or cancellations, loss of business or profits or any incidental
or consequential damages or losses, what so ever. This section sets forth
the only warranty applicable to the goods purchased herein: and no other
warranty, expressed or implied, including any warranty or merchantability
of fitness shall apply to the goods, all such warranties being hereby
disclaimed by purchaser.
Written notice of any claim for defective or product shortage shall be
delivered by purchaser to Lynch Creek Farm within 7 days of receipt of
order. In the absence of such notice, purchaser will be deemed to have
waived all such claims.
Damage
Claims for damaged merchandise must be reported to the carrier within
24 hours upon receipt of shipment. Upon Carrier notification, hold on
to all merchandise, packing material and containers. Once the damaged
products are inspected by the Carrier they will issue a damage inspection
report which will be forwarded to Lynch Creek Farm. If carrier approves
damages a damage claim number will be issued and Lynch Creek Farm will
issue you a credit for the approved damage amount, usually in the manner
the payment was received.
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Returns
Non Perishable items: May be returned for any reason within (10) days
of receipt of order provided the items are returned undamaged and unopened
with the original packing materials and documentation. Returned merchandise
is subject to a 25%re-stocking fee. Shipping charges are non-refundable.
Fresh or Perishable items: If you have received a defective product, Contact
Lynch Creek Farm immediately. Upon return of the defective product, we
will replace that product or refund your purchase price at Lynch Creek
Farms option. Prior approval for returns must be first obtained from us.
Credit will not be issued without return authorization.
Shipping
Standard shipping is via UPS ground. UPS does not guarantee delivery
transit times to any address within the 48 continental states. Insurance
against loss, damage, or rifling is included at no extra cost up to $100.
Coverage above this amount can be provided at customer option if indicated
on order. Current UPS insurance premiums will be an additional charge.
Time-in-transit notes: On UPS holidays - Nov. 28, Dec. 25, and Jan. 1
- there is no time in transit movement for any packages tendered to UPS.
USPS Priority mail is available for an additional charge. Average transit
times 2-3 business days. USPS does not guarantee this transit time. Delivery
confirmation will be used which offers limited tracking. USPS does not
provide insurance against loss, damage, or rifling. Insurance can be provided
at customer option if indicated on order. Current USPS insurance premiums
will be in addition to shipping charges.
Cancellations
Retail orders can be canceled prior to shipment if received 48 hours
before scheduled ship date.
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Dahlia
Bulbs & Flowers
